Belly Soothe — Privacy Policy

This policy describes the current Belly Soothe iPhone and iPad app. Contact us at support@digestheal.com with privacy questions.

Information Stored on Your Device

The app saves the onboarding answers you enter: first name, age, gender, digestive symptoms, symptom intensity, goals, and safety answers. It also saves whether you completed onboarding and your audio and haptic preferences. These values are stored in the app's local storage. The app does not upload these answers or preferences to a company server.

Answers support the app's greeting, onboarding information, and safety messages. Exercise selections, timers, guide progress, and post-session mood selections are used within the app. The current app does not maintain a cloud health record or a persistent session-history service, and no clinician monitors your answers or sessions.

The app does not create a separate Belly Soothe account. It does not request access to HealthKit, your location, contacts, photos, microphone, or camera. Walk sessions are timers; the app does not measure your location, steps, or distance.

Apple Purchases and Services

Apple processes subscription purchases and payment information. The app uses Apple's StoreKit service to load subscription options and verify purchase, renewal, expiration, and revocation information on your device. We do not receive your full payment-card details or Apple Account password. The app does not send its StoreKit transaction records to a company server.

Apple may provide us with sales, subscription, crash, and testing reports under Apple's own privacy practices and your sharing choices. TestFlight beta testing may share feedback and diagnostics with us through Apple. Apple controls its own account and transaction records. See Apple's privacy policy at https://www.apple.com/legal/privacy/.

Local Reminders, Audio, and Haptics

With your permission, the app schedules local notifications for walk completion. These reminders are scheduled on your device; we do not use a remote push-notification service. Audio cues and demonstration videos are included with the app. The Settings audio confirmation uses Apple's speech synthesis to speak a fixed phrase; it does not record your voice or speak your onboarding answers.

You can change audio and haptic preferences in the app and notification permissions in your device's Settings. Device and operating-system settings may also affect these features.

Optional Support Email

Contact Support opens your email app. Nothing is sent until you choose to send the email. The app does not automatically attach your onboarding answers, session information, or purchase records.

If you email us, we receive the sender address, message, and any information or attachments you choose to include. Our email provider processes this correspondence to deliver and store it. Please send only the information needed to explain the issue and avoid including sensitive health information.

We use support correspondence to answer and resolve your request and handle related records. We retain it as needed for those purposes and applicable legal obligations. You can request access, correction, or deletion of support correspondence by emailing support@digestheal.com; legal recordkeeping requirements may limit deletion.

Tracking and Advertising

The app contains no third-party advertising or analytics SDK, advertising identifier collection, or cross-app tracking. It does not sell your local answers or share them for targeted advertising.

Retention, Backups, and Deletion

Local answers and preferences remain on your device until you reset or delete them, or remove the app. In Settings, Reset Onboarding Answers clears saved answers and onboarding progress. Delete Local App Data also resets audio and haptic preferences. These controls do not delete Apple purchase records or cancel an Apple subscription. Manage or cancel subscriptions through Apple.

Your device's backup or migration services may copy local app data depending on your settings. A backup restore can bring that data back. Deleting data in the app does not remove copies already held in a device backup; manage those backups through Apple or your backup provider. We do not operate a separate backup or synchronization service for your answers.

Security and Your Choices

Local app data uses the storage protections provided by iOS and iPadOS. Protect your device and backups with appropriate security settings. Support emails are handled through email services; no storage or communication method can be guaranteed completely secure.

Depending on where you live, you may have rights concerning personal information we hold, including access, correction, deletion, and complaints to a privacy regulator. Contact support@digestheal.com to make a request. We cannot access or remotely edit answers stored only on your device; use the app's reset controls for those values.

Age and Policy Changes

The app is intended for adults aged 18 and over. If you believe a child has sent us personal information through support, contact us so we can address it.

We will update this policy when the app's data practices change and identify the updated effective date. Material changes will be made available in the app or through the published policy.

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